L7 Lottery - Privacy Policy

Information We Collect

Personal and identity data

When you register an account or participate in lottery draws on L7 Lottery, we collect information that identifies you as an individual, including your full name, date of birth, email address, phone number, and residential address. We also collect copies of government-issued identity documents such as Aadhaar, PAN card, or passport to satisfy our Know Your Customer (KYC) obligations and confirm you meet the minimum age requirement to play on l7lottery.io.

Financial and payment data

To process deposits, prize disbursements, and withdrawals, we collect payment-related information such as bank account details, UPI IDs, and e-wallet identifiers, along with transaction records. We do not store full card numbers or CVV codes; payment card data is handled exclusively by our PCI-DSS-compliant payment processors, who receive only the minimum information necessary to complete each transaction.

Usage and technical data

We automatically collect technical data when you access l7lottery.io, including your IP address, device type, operating system, browser version, pages visited, session duration, and referring URLs. We also use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with our platform. You can manage cookie preferences through your browser settings at any time.

How We Use Your Information

Service delivery and account management

We use your personal data to create and maintain your L7 Lottery account, authenticate your identity at login, process your participation in lottery draws, and credit prize winnings directly to you. We also use your financial data to facilitate deposits and withdrawals through our authorised payment service providers. Without this processing, we cannot deliver the core services available on l7lottery.io.

Fraud prevention and legal compliance

Your KYC documents and transaction history are processed to detect, investigate, and prevent fraudulent activity, money laundering, and other unlawful conduct. We are required by applicable Indian law and our licensing obligations to retain certain records, respond to lawful requests from government authorities or courts, and report suspicious activity to relevant regulatory bodies. We process your data strictly as necessary to fulfil these obligations.

Communications and service improvement

We use your contact details to respond to support enquiries and resolve disputes. With your prior consent, we may also send promotional messages about new draws, bonuses, and special offers on l7lottery.io, you may withdraw this consent at any time via your account settings or the unsubscribe link in any marketing email. Aggregated, anonymised usage data helps us improve site performance and develop new features without making automated decisions that significantly affect you.

Your Rights

Access, correction, and deletion

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, and to request deletion of your data where we no longer have a lawful basis to retain it. Certain data may be exempt from deletion where we are required to keep it by law, for example, transaction records and KYC documents that must be retained to satisfy regulatory obligations applicable to l7lottery.io.

Restriction, portability, and objection

You may ask us to restrict processing of your data while a dispute is resolved, request a portable copy of data you have provided to us in a structured, machine-readable format, or object to processing carried out on the basis of our legitimate interests. Where processing is based solely on your consent, such as direct marketing, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

How to exercise your rights

To submit any of the requests described above, please contact us using the details in the section below. We will respond within 30 days of receiving a verified request. We may ask you to confirm your identity before we act on any request in order to protect your account security. If you believe your rights have not been respected, you also have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

Contact Us

For privacy-related enquiries, rights requests, or concerns about how L7 Lottery handles your personal data, please reach out to our privacy team.

Email: [email protected]
We aim to respond to all privacy enquiries within 5 business days.